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since ‎Jun-20-2011
mmatos
mmatos Contributor
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Re: Dear PayPal (RE: 21 Day Funds Hold)

by mmatos Contributor in eBay and PayPal (Archive)
‎Jun-23-2011 05:18 PM
‎Jun-23-2011 05:18 PM
I disagree that it makes people sound dumb. The forums are for community discussion and allow for users to express their opinions, whether positive or negative. Additionally, it allows for PayPal to see that multiple users feel the same way about an issue and possibly review or revise their policy.   You know what DOES sound dumb?  * Statements that people who express their opinion or frustration "sound dumb."  * Random insults and comments that add no value whatsoever to a thread (especially if they're carelessly written with bad grammar.)  * "DUH!"     ... View more

Re: Dear PayPal (RE: 21 Day Funds Hold)

by mmatos Contributor in eBay and PayPal (Archive)
‎Jun-20-2011 08:45 PM
‎Jun-20-2011 08:45 PM
Allow me to add on - I run a software development business and work on e-commerce primarily. For years I've pushed my customers to use PayPal; I've deployed three sites in the last 2 months that use PayPal (and one upcoming that uses Adaptive Payments). This is going to change VERY quickly if this isn't resolved favorably. ... View more

Dear PayPal (RE: 21 Day Funds Hold)

by mmatos Contributor in eBay and PayPal (Archive)
‎Jun-20-2011 08:42 PM
‎Jun-20-2011 08:42 PM
Dear PayPal Customer Service,   I have been using PayPal for ELEVEN (11) years. Go ahead and check my business PayPal account.   Tonight I received an e-mail that funds were going to be held in my account for up to 21 days. I'm writing to tell you that this is completely unacceptable. I have never had my account go delinquent. I've never had a chargeback. I've very positive feedback on eBay.   I am in the process of setting up something where I will be receiving payments to this account starting in the next month or two. I am giving you my guarantee right now - if I am in ANY WAY affected by this limitation, I will immediately close BOTH my personal AND business account and move all of my business to Google Checkout and SquareUp.   I am not interested in receiving a canned response from you talking about protecting your customers. I'm not interested in hearing that you'll review my account every 35 days. I'm simply telling you that you will lose a customer of ELEVEN years, again, if I am in any way financially impacted by you holding my funds. ... View more
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