Yes everything seems to be working now with the picture uploading and I received my new card within a week, a long way to go for a simple thing. Points out a need for a new and enhanced customer service system. By the way they just changed the award bonus thresholds for cash back without telling anybody they were doing it, another issue!
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Last month I had 9450 reward points, 50 short of $100. cash back ,this month earned 400 more points went to redeem points and now they only want to give me $50. BIG RIP-OFF !!! I still can't personalize my card with a picture and they refuse to give any answers to inquiries or respond to e-mails. They don't seem to care about there customer base at all.
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I don't think anybody from paypal gives a **bleep** about our problem. Nobody ever answers the e-mails and customer service is a joke !!!
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