Last December, I requested a $100 rewards voucher and received this via email. When I attempted to use it the first time, I was told by that merchant that they would not accept vouchers. Then I was told by PayPal that the vouchers could only be used by merchants who accept vouchers. When attempting to use it again and being refused by another merchant, I was then told by PayPal that it could be used only for Ebay purchases. So, I then attempted to use it in July for concert tickets on Ebay - at this point, PayPal told me that the voucher was only allowed to be used during the month I purchased it! None of this information about any restrictions in the use or timing of use of a voucher was on the PayPal site at the time I ordered the voucher. I have a copy of the voucher as evidence. I would like someone in management at PayPal to review & investigate, and provide me with a new $100 voucher. I feel as if I have been ripped off of my hard earned dollars by PayPal, and I experienced very poor customer service. Please have someone contact me about this. I will not speak with yet another poorly trained customer service rep or supervisor - the 3 or 4 prior contacts concerning this problem did not provide a solution.
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