PayPal Community

I read your posts after I wrote mine.  I've learned a lot from your unfortunate experience and I'm sorry we both felt PayPal had higher standards for buyer protections.  Like you say, what is the point of using PayPal except to hide your financial info.  I am going right to my account and make sure I am linked to my ATM card in all cases.   PayPal needs to rethink and execute a new policy on Sellers who defraud PayPal users or Sellers who deliver information that does not meet the contents/benefits of what is promised in a sales offering.  My choice will not be PayPal until they fix this.  I'm sure I'm not alone.  Thanks for being steadfast in getting this information out! ... View more

Assumption is the mother of all F***-ups.    Read the small print in the future! ... View more

If you pay outside of Ebay, like straight from somebody's webiste you have no protection. If they send you an empty box and have receipt of you accepting it, that is now the item you purchased. It is now considered Not As Described, and that is not covered. They only cover you if you receive nothing at all. Read here.  https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more

I think that people are talking about using Paypal outside of Ebay. If you read the user agreement, there is no protection for the buyer if the seller has a tracking label and a package was received. There is no coverage for you if you accept a package. It then becomes INAD, and empty box is considered Not as described....You did receive an item after all and that item is now the item you purchased, it's just not as described. So enjoy your empty box, or box of crap if that's what they decided to send you. Read more here. https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more

If you purchase outside of ebay you have no protection. Read the user agreement and you'll see that the seller can ship you an empty box and that is now "your item". So it does not count as item not received. As long as the seller ships something with a tracking label you are **bleep**ed and have zero protection. https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more

It's a good thing you refused the package. If you had accepted it and it was empty, they would do nothing for you. If you did not purchase it on Paypal. Read here or their user agreement. https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more

With the help of Paypal as long as you send an empty box and track it you can totally **bleep** over the person you are sending it to. Just have a tracking number that shows delivered and you can put anything in the box.....They have no protection! See here or user agreement. https://www.paypal-community.com/t5/Disputes-and-claims/A-WARNING-ABOUT-PAYPAL-BUYER-PROTECTION/m-p/114738#U114738 ... View more