I received a pair of Ugg Boots from a seller in China which were 3 sizes too big. I tried to contact seller and they would not reply after 3 emails. Filed claim with paypal who quickly denied it because out of country, thought I was **bleep**ed! Paypal reopens claim 5 days later and credits my account for full purchase price of $78.26. Four days later received email from a customer service dept. sating they want the boots mailed back to a China Address? I ask for the Express Mail Number and they say they don't have one? Why would I want to pay shipping costs to China, knowing that this sell orignally ignored me when I needed a exchanged item and know I am out additional dollars and will probably never hear back from them again? Any Advice?
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