I was scammed by a seller who intentionally sent wrong item. From the moment I received the item I knew I'd been scammed and was headed into uncharted territory with PayPal. I opened a dispute in the resolution center as "Wrong Item Received". And since then, every communication with the seller just reinforced that I was being scammed. Finally, the seller has agreed to a refund but only if I pay for return shipping. The seller insists the return be made to an address unrelated to the transaction, an address southeast Asia. Every step of the way the seller has been acting in bad faith. I've "escalated" the dispute expecting PayPal would review the dispute and make a decision. I thought I was done directly communicating with the seller, and PayPal would step in, review the dispute, and make a decision. But, the only response to the escalation is from the seller, again with the same scam-offer related to shipping to an overseas address. And to be clear, the sender address is in California, USA. When I chose to Escalte the dispute, I expected PayPal to review it, and make a decision. But here I am dealing with the same scammer seller make the same scam return shipping offer.
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