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since ‎May-22-2011
ljrobb
ljrobb Contributor
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Re: SELLERS BEWARE!! Seller Protection Is A JOKE

by ljrobb Contributor in Disputes and claims (Archive)
‎Sep-17-2011 07:59 PM
‎Sep-17-2011 07:59 PM
I totally understand and feel your pain.  EBAY AND PAYPAL alike want you to lie.  It doesn't pay to be honest here.  I have been an ebay/paypal user since 1999.  LONG time.  They have jacked me around too.  A few months back, a buyer was dishonest and said I sent her the wrong item.  So I told her to send the item back and I would refund her money.  She sent it back but I could tell she had worn the pants.  I refunded her  money anyway and the b word still gave me negative feedback.  First I had ever received.  I was nice even though she had totally lied, lied , lied.  DO YOU THINK EBAY WOULD REMOVE THE NEGATIVE?  Of course not.  They sided with the buyer saying it was free speech, blah, blah, blah.  I told the gal on the phone that basically , the next time, I was gonna lie because that is what ebay rewarded--liars.  I won't refund next time.  I And NOW- i got jacked around with a seller who never sent my money, I opened a dispute, and got busy .  It had been years since I had had a dispute so I totally did not realize that I had to esculate it to a claim.  So paypal and ebay closed the case--and I can't reopen it.  And I'm out the product and my money.  So I'm thinking Im going to go through my bank and tell them it was an unauthorized charge-cuz it was--I got nothing and paypal refuses to do diddly.  I have been on both ends--buyer and seller--and I'm starting to do more business with other sites like Amazon, etc.  **bleep** ebay--they are too big and they don't care.  Plus not to be rude but I can never understand the customer service people on the other end of the telephone.  It would be nice to talk to someone who speaks my language.  I have nothing against other cultures but hey, I don't go to India and try to run their call center.  We have plenty of people out of work here that could use a job.  Anyway, thanks for letting me vent in your post.  I understand.  What happened to you was wrong and from what I can see, it does you no good to be honest. ... View more

So basically if I don't file a claim from a disput...

by ljrobb Contributor in Disputes and claims (Archive)
‎Sep-17-2011 07:46 PM
‎Sep-17-2011 07:46 PM
Hi all, after searching around on here, I have already figured out that if I don't esculate a dispute to a claim, I'm **bleep**ed.  I filed a dispute on a seller and didn't realize that if I don't receive the item (I never did), never heard from the seller, that paypal would not automatically refund my money,.  Okay, stupid, I know, but I didn't know.  So paypal closed the case, and now I can't reopen it and I never got the item or my money back.  The seller never responded.  Yeah, I gave negative feedback but I'm still out the money.  So basically what I got from all this is that I should just automatically file a claim.  I'm really peod right now because I seemingly have no recourse and that's not right.  Paypal needs to change their policy. ... View more
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