Dear PayPal Support Team, I am a new business owner who opened my PayPal account less than a month ago. I recently received a notification that my account has been deactivated, and I would like to resolve this issue. I believe the account activity that led to this action might be related to a couple of refund cases: LILLI SHACKLETT: Due to the Canada Post strike, I was unable to ship the item. I explained the situation to the customer and issued a refund. Seth Danner: The customer claimed they did not place the order. After confirming via email, I issued a refund. The refund took longer than expected because my PayPal account balance was insufficient at the time. Since my account was new, it took about a week to transfer funds from my bank account to PayPal. As soon as the funds arrived, the refund was processed immediately. I am committed to complying with PayPal's policies and operating my business responsibly. This situation was an isolated issue during the initial phase of my business, and I sincerely hope my account can be reactivated. Please let me know if there are any additional steps or documents required to resolve this matter. Thank you for your support. Best regards, Grace
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