Hi, I need help with an issue regarding a dispute on my PayPal account. My client filed a dispute requesting a refund for a payment made to me. However, the client has now informed me that they’ve cleared the dispute. Despite this, the case is still showing as "open" in my PayPal account, and my balance remains negative. I’m unsure why the status hasn’t been updated or how to resolve this issue. Has anyone experienced something similar? What steps should I take to get this resolved? Thank you for your guidance!
... View more
