For the past 6 weeks or so I have been unable to access Paypal from Firefox on my desktop and laptop. However, the mobile app works fine. Whenever I go to Paypal, I see a screen that says I am blocked. So I called CS. They suggested trying a different browser. Which I did. That worked once, then the "You are blocked" message pops up at every subsequent attempt. So I called CS again and spoke with Donna. She suggested I try Edge. So I did. It worked - once. Subsequent attempts generate the "You Are Blocked" message. Am I forced forced to use the mobile app? Once folks pay me, I have to generate shipping labels and, frequently, customs forms with SHip Station. That's going to be a problem for me because my mobile is NOT on my private network. I have another book coming out in a few months and when it does, I will be getting hundreds of orders a week - all through my PayPal account. I truly NEED the desktop app to work. Why does Paypal reject me when I am using the desktop and/or laptop while it allows me access through my mobli app? As it stands I am clearing device history and caches whenever I access Paypal - without any positive results. How can we fix this?
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