I can help with this because I was you three days ago: couldn't transfer on PC, had to use the app for the first time, only the USD would transfer over while the GBP was confusingly stuck at $0.00 at the top of the page even though the blue button at the bottom/my wallet showed the full amount. So in the past, every single time I've ever transferred a different currency over to my bank, PayPal has automatically done the converting and you don't have to think about it - which is what I imagine has been the case for you. For whatever reason, out of the blue, now you have to manually convert it first before you attempt to transfer it. Here are the steps the PayPal agent told me to follow: Go to Wallet. Select More icon (the three dots) beside the currency you want to convert and click Convert currency. Select a currency and enter the amount you want to convert. Our conversion rate will be displayed on this page. Click Next. Click Convert Now. Once you've done this, now you can go back to the transfer page and the correct amount will show at the top and you can transfer it. For the record, the PayPal agent also seemed surprised it didn't do it automatically. But then again, that seems par for the course these days with things not working the way they're supposed to do around here... anyway, hope that helps!
... View more
