Hi, I am having the same problem here in the US. with my Visa card, it expired the end of Feb. this year, so I followed the instructions from the Pay Pal email to renew, it wouldn't work so called customer service who told me to delete the card then reenter the card info, I told her the number on my card was the same just updated expiration date and C code, she told me to do it anyway so I did with her on the phone now I am in the same boat my card number has been blocked so it can't be reentered so now I have no card attached to my account so can't make payments to buy anything on Ebay. I called a second time to CS and was told there is nothing anyone at Pay Pal can do to unblock my number so I went to my bank to have my card canceled and get a new one with a different number issued and was told they wouldn't do it just because Pay Pal wouldn't accept a good number. Now what do I do? Pay Pal can't unblock my number, the bank won't issue a new number and I was told by CS on the second call that I wasn't the only one having trouble updating cards that it was a glitch in Pay Pal's security software. That was in the end of Jan. It is now March and still no fixes and Pay Pal doesn't seem all up in the air to fix it, if in fact there is a glitch. Surely there is someone with Pay Pal or Ebay that can unblock a Card number from their own system isn't there? I need some help here I Ebay a lot and don't want to Quit because I don't have another card either. Thank you, Dave. @PayPal_Adrian wrote: willythecat - It sounds like you may have solved this, but I wanted to respond in either event and provide steps to get to the UK website directly if you need it in the future. I'm sorry you keep being redirected to the PayPal France local site. We don't post direct numbers to customer service in the Community (as it might change in the future), but I do have a way for you to get a UK number directly off the site. First, just to be on the safe side, clear out your browser cache and cookies. This will clear out any old PayPal cookies you have that may throw a wrench into this. Next, don't go directly to PayPal.com. Instead, type this into your browser or use the link: https://www.paypal.com/uk That will take you directly to the UK website. Once there, click on Contact Us at the bottom. Select call us on the left, then Call PayPal Customer Service on the right. Don't log in when asked. If you log in, it will display a number for France (unless you'd like to speak to a French representative). Instead, click on "Continue" in the right hand box. This will force it to display the UK phone number. Hope this helps you or someone else, Adrian
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