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Yack55 · ‎May-17-2024

What I also dont understand is, it says "may" so I just thought this only applied for full refunds or certain circumstances. What I also dont understand is why it doesnt just state what you wrote earlier, would be way easier to understand

Yack55 · ‎May-17-2024

Ok I didnt know that. What is there I can do now? The seller isnt willing to do anything, I know that for sure

Yack55 · ‎May-17-2024

Yeah I understand all of this. But there was never a point in the process were I could change the amount I wanted? Just at the start. But my goal wasnt to get all of my money back and lose the card. I wanted to keep the card and get a partial refund but now I cant change the amount and I am still supposed to send the card back? So I would loose money 150€ + Shipping just so I can get 158€ back? Why should I do that

Yack55 · ‎May-16-2024

I paid 308€ for a graphics card including shipment. I received the card not as described and filed an issue with Paypal. I wanted to keep the card but get a partial refund so I could get the card fixed. Now Paypal wants me to send the card back but still only get the partial refund? I dont know what I need to do, to get either all of my money back or atleast keep the card and get a partial refund. I also dont know how I can contact a support person and not just an unhelpful and time wasting bot. Pls help Country of seller and buyer: Germany Platform of purchase: kleinanzeigen

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Paypal wants me to send the product back and recei...