I recently attempted to make a purchase for CTP Greenslip insurance for a vehicle and arranged a pay in 4 contract. While PayPal indicated the full amount had been paid to the insurer they never received the money and I had to pay in full separately to meet the deadline. PayPal has deducted the first of the 4 payments and all 'options' in the resolution centre seem to be directed at a problem with the seller, as opposed to the money not actually arriving from PayPal. Despite attempts, I still can't progress to a point to register the problem correctly and seek both the refund of the first payment and a stop to the upcoming 3. Any advice...I'd be very grateful.
... View more
