Hello @sherijmsp and @firestorm31
Thanks for posting your question in the PayPal Help Community!
I am sorry to know that you've run into some issue with cancelling the pending payments and reaching the team. I suggest you to try some troubleshooting like clearing your cookies, history, cache, etc. from your browser or try using a different browser/device. If the issue persists, you can try to contact the team through the available contact options during business hours to look into this further. You can find the contact options here : How do I contact PayPal customer service?
Hope this information helps,
Bindu
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