So now officially, Paypal suggested both seller and I to do a return for refund. I chatted with PayPal CS and brought up the point that no carrier would accept any package contain a counterfeit. I would have to lie to both carrier and export/import customs in order to ship the package. My reply from the CS was that “not to disclose the content of the package so the package can be sent and pass though the custom”. To me that’s the same as lying as I know that’s a counterfeit. I can never declaring the item honestly if I want the package to be delivered . I am very disappointed to hear such reply from the CS. “Not to do illegal thing” is very different than “doing illegal thing sneaky to avoid being caught”. It is very surprising to see PayPal’s policy somehow contradict with the local laws, and I am asked to break the laws in order to get the protection promised by PayPal (and only if I am lucky.) I also talked to the seller. While they provided me a shipping label for returns, I would have to bear the risk and duty/cost incurs in US. The seller also refuse to add insurance coverage. They can't promise me that they will still refund me if the package gets lost or seized by the custom. I guess since PayPal never requested the seller to bear the return cost and risk, the seller thinks they have already done a favor to take the return and don’t have to do further more. However, from my point of view, I have the proofs from third parties that the item is a counterfeit and I am the victim of a scam. I shouldn’t bear any cost and risk in returning a counterfeit. Now I am left with the pressure to break the laws and to ship the item back without any protection. Or if I resist to return the item I will have to take another risk of losing the case I guess?
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