I have been having problems with my account being limited for three years. I had contacted customer service and they were supposed to send an email on resolving the issue so I can lift the restriction. They sent it with no link to get it done. I did the whole 180 day wait and all that. Now I call customer service again and this time they say my account is being looked at by the compliance team and they should email me within 5 days on the situation. I guess they are supposed to tell me what to do next about the limitation being lifted and if they let me have access to my account again so I can transfer my money. Not sure what else to do. I'm tired of waiting on them. Help!
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