Hi I recently did business with JoyUI Co.Ltd and had the very same experience as you did... I am in Canada and by the time I paid exchange on the $35 item in USD, plus shipping and taxes, the item that was to cost approx $65 CAD, ended up costing me close to $90! The item arrived over a month later and the engraving on the wooden bears was incorrect although I had specified more than once how the names were to appear on the gift. The excuses I got from the customer service department were feeble and did not make any sense. They said they were "correct" in the order and if I wanted to send back, it would be very expensive to me (and offered 3 USD for postage). That was the last straw. Do NOT deal with this company ever... I wish I had seen the comments out of PayPal before I ordered this as it seems this company has a history of scamming people. Not likely we would see any money back from China.
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