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since ‎Dec-06-2023
Filrand
Filrand
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Re: Deletion of conflict/problem tickets

by Moderator PayPal_Marcus in Einstellungen & Funktionen
‎Dec-07-2023 05:42 AM
‎Dec-07-2023 05:42 AM
Hallo @Filrand,   vielen Dank für deine durchaus wichtige Nachfrage. Herzlich willkommen in der PayPal-Community.   Die Möglichkeit der Eröffnung eines Konfliktes, bezüglich einer etwaigen nicht genehmigten Transaktion bzw. im Rahmen eines Kaufprozesses, stellt eine essentielle Handlungsmöglichkeit dar und kann natürlich grundsätzlich jederzeit gern genutzt werden.   Einen versehentlich eröffneten Konflikt kannst du natürlich jederzeit gern in Eigenregie wieder schließen oder auch über den Kundenservice, per Chat oder telefonisch, schließen lassen. Insofern der Konflikt keinen validen Grund inne hat, sollte jener ohnehin durch die Fachabteilung zeitnah geschlossen werden.   Ich hoffe, dass ich dir etwas behilflich sein konnte und wünsche dir noch einen schönen Tag.   Bei weiteren Fragen, bin ich gern für dich da.   Viele Grüße Marcus ... View more
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