Hello @Jude-y, Welcome to the PayPal Community! I understand you recently discovered a negative balance when trying to make a payment, and I'm sorry to hear that. I suggest creating an Activity Download that includes All Transactions. The CSV file is what I typically prefer, but there are a few formats you can choose from. You can learn how to create an Activity Download here: How do I download a statement report of my PayPal transaction history? I just want to give you a quick heads-up: if you make a payment while the account is negative, the negative balance will be debited in addition to your new payment. If you're able to wait until the negative balance is resolved, I recommend doing so. It could prevent additional extra charges to cover that negative balance. (If extra were to be debited to cover the negative, it would be deposited in your balance so you can withdraw it right back out.) I hope this information helps you determine what happened! - Meghan
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