I recently shipped an item to a buyer. My website states not responsible for items once they have shipped. Seller has not yet received the item and when I contacted the post office they stated parcel post can take up to 30 days during peak mailing season. I had tracking on the item and it shows that the post office has it in their system. Buyer asked for a refund and paypal agreed. I am now out the shipping and my product. Do I have to get insurance on all items. It seems that paypal resolved this a little to quickly. Anyone else have similar problems or suggestions.
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