Hello @kycc, Welcome to the PayPal Community! I'm sorry to hear that you received a notice regarding a negative balance. I understand how scary that would be. There's a chance that the negative balance has already been resolved, which might be why you can't find anything on it. I suggest creating an activity download through these steps. Another thought that comes to mind is, could you possibly have a second PayPal account with a different email? If so, I'd try logging into that account to see. Here's a Help Center article regarding how to resolve a negative balance. For further assistance, you can review the different Customer Service options here. I hope this information helps you discover what happened! - Meghan
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