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since ‎Aug-25-2023
Country: Australia
Type: Business
Geoff018
Geoff018
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I had money stolen from PayPal and now PayPal say ...

by Geoff018 in Security and Fraud
‎Aug-25-2023 07:25 PM
‎Aug-25-2023 07:25 PM
Hey all, I need help sorting this out and as the only way to interact with PayPal is through a bot I can't get it fixed. Here is the saga so far Someone hacked into my account and I believe they may have changed it to a business account. The only reason I found this out is that I received an email from PayPal saying I'd added a telephone number to my account which I hadn't. After hacking my account they requested $199.99 from my bank account and transferred it to my wallet. This money took a few days to transfer into my wallet and before it had credited my wallet I opened a case with PayPal. PayPal advised that they recognised the transaction was fraudulent but didn't stop the transfer. I also contacted my bank who told me that hopefully the money would just land in my PayPal wallet and I could transfer it straight back to my bank account. The money landed in my wallet but was almost immediately transferred out to an unknown account as even though I had changed all my passwords, the people who hacked my account had set up a daily transfer request to drain my wallet into their account. I tried explaining this to PayPal in multiple cases but they keep saying that there was no fraudulent activity. I contacted my bank who put in a dispute and had PayPal refund the money. The thing is, PayPal has refunded my own money to me and now my wallet is in debit $199.99. As PayPal is so useless I can't even phone them to get this sorted out. I can't even email them and talk to a real person that way. I'm at my whits end. Does anyone know how I can resolve this or which authorities I can report this to to get it resolved Cheers, Geoff ... View more
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