The other day I ordered some pet medication for my sick hen. It isn't available in the UK so I ordered it from Birdpals, a website in the U.S. It wasn't until a couple of days later that I noticed on their website that they stated they didn't deliver overseas due to customs restrictions, yet still took my money. I've contacted them for a refund but had no response. I have tried to go through the problem-solving page on PayPal but as it's kind of automated I can't explain the reason for the problem. Any advice?
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