PayPal Community

mfpopa · ‎Jun-26-2023

I have contacted PayPal UK via Instagram and someone replied to me and thus helped me figure out that my credit card/bank address and my PayPal address do not match 100%. For some reason, although I have provided the bank with the full address, the bank updated my address excluding the flat number and building name. So this seems like a problem with the credit card/bank, not with PayPal. I will have to go in person to the bank and resolve the issue. For anyone having this problem, make sure that the following details are EXACTLY THE SAME, both on your PayPal account and your bank debit/credit card: Your full name - including hyphens and white spaces Your address - including commas, white spaces, capital letters and numbers

mfpopa · ‎Jun-23-2023

Thanks for the reply Bindu. I do get the "Confirm Card" option for the card, but everytime I go through the process I get the following error message: We're unable to add your card at the moment There seems to be a problem confirming your information with master_card. Please try again later. I first linked this card many years ago, maybe a decade ago, and I don't remember having this issue. I assumed this is a problem with PayPal. I'll contact support on social media and see if they can help. Maybe it's an issue that my bank can solve.

mfpopa · ‎Jun-20-2023

Hi there, I am trying to link a credit card that I presviously removed from my PayPal account. I have removed my credit card from my PayPal account, which I used for years, after I moved home because I encountered some error when I tried updating the address. I was able to update my address after removing the card, but I can no longer add the card back. I was able to add other cards using the new address, but not the credit card I used before. There is no issue with the card, it is still valid until later next year (2024) and I still use it for shopping every week at supermarkets and on Amazon. I read somehwere that I need to contact PayPal customer support, but it seems so complicated. The Automated Assistant on the website or the PayPal app on Android doesn't understand my problem. I called a phone number and inserted the code provided on the PayPal website and it was just another call assistant that also did not understand my problem. It simply added my card to the account, but I get an error everytime I try to confirm it. So how can I link my previously removed credit card? Thanks, Mihail

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Re: I cannot link a previously removed credit card

Re: I cannot link a previously removed credit card

I cannot link a previously removed credit card