Hello @Joanitawangui,
Welcome to the PayPal Community Forum! I'm sorry to hear you've run into some road-blocks adding a bank card to your PayPal account. If you have a limitation on your PayPal account, normally that would need to be resolved before you're able to add a card or transfer funds from your account. Here's a Help Center article on How to Resolve an Account Limitation.
If you're unable to restore access to your account functionality, please don't hesitate to reach out to our Customer Support teams.
I hope that helps!
- Jon K
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