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since ‎Jun-08-2023
Country: United States
Type: Personal
ya1first
ya1first Contributor
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Re: Authentication

by ya1first Contributor in Managing Account Archives
‎Jun-13-2023 02:49 PM
‎Jun-13-2023 02:49 PM
I accepted the cookies, so, it's not the issue with the cookies ... View more

Re: Authentication

by ya1first Contributor in Managing Account Archives
‎Jun-13-2023 03:05 AM
‎Jun-13-2023 03:05 AM
I could understand if it were asking me to authenticate once when I use new device, unfortunately, this is not the case. I'm being asked to send a text message every time I need to log in and I use the same device! And not only does it ask to send the text message when I log in, but also when I need to process a payment. This is simply ridiculous ... View more

Authentication

by ya1first Contributor in Managing Account Archives
‎Jun-08-2023 08:02 PM
2 Kudos
‎Jun-08-2023 08:02 PM
2 Kudos
I'm wondering if everyone else gets the screen asking for a security code to be sent to cell every time you need to log in or issue a payment. I have a customer rep telling me that this is a procedure that's required and they can't change it or use email instead. ... View more
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