Good afternoon people, so long story short. I’ve had the worst experience this week with my account. My account was used while I was away for £2200 to some electronic site. I don’t know how on earth this amount even has gone through from my bank or PayPal but anyway, I contacted PayPal and they created an unauthorised use case. They then declined this case and I am now £2200 down. They’re claiming there was not any unauthorised use. The order made from my account was made to an old address on my PayPal account, which I’m baffled about. PayPal are trying to make it out as if I made the order. I ended up getting in contact with the neighbours at my old address and the person currently living there, 2 parcels have showed up on my name. The seller website also has an account with my name on it and there are no returns options to take this junk back. How do I proceed with this? Any help would be appreciated, almost all of my money is gone thanks to this.
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