I bought a vintage dress through a Facebook group and used PayPal on April 11th. When it arrived, I noticed the dress’ measurements were incorrect, and sent the seller a photo of the dress asking for a refund upon return. She said that I should send it back and she will remeasured it, if the measurement is wrong on her end she would refund me and if not she would send the dress back. A week after my package was delivered, I asked her if she had any updates and she sent back a picture with the tape measure loosely draping the bust, claiming she is correct and I don’t get a refund and she would send back the dress. I could see through what she was doing but just figured at this point I would try to resell it to regain my profit. But it has now been over two weeks and I have yet to receive a tracking number for her sending it back. Should I escalate to PayPal to get a refund? At this point, the dress is in her possession again.
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