Hello @Coultercounter,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know that you're having trouble adding a new email address on the account and I understand this can be frustrating. As per the information that you've shared, it is possible that is might be due to technical glitch. In this case, please try troubleshooting such as clearing cache and cookies or try using different browser or device to see if that works. I know that you're having difficulty connecting with our Customer Support team via email. Not to worry, support is also available through Facebook private messages or Twitter direct messages. The best way to get in contact with us is to click on 'Contact' at the bottom of any PayPal page.
Regards,
Ayesha
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