I had a similar experience recently. My wife tried to buy a treadmill from a seller, they supplied us with a verified tracking number, but it was listed as left in the mailbox and the delivery date was before the date of purchase. You can't leave a treadmill in a mailbox, or deliver it before it's ordered. I brought it up with PayPal for a refund, because obvious scam is obvious, and they denied the refund. I wasted no time and issued a chargeback and was granted it with the evidence presented. And then PayPal sent me a quasi-dirty email, after they already denied my claim, seemingly blaming me and being mad at me for getting my money back.
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