Hi @melbennett,
As @kernowlass advices, it sounds like you used PayPal for your transaction but did not log in to your own PayPal account. Lots of people who don't have accounts use PayPal to pay if this is the option the seller offers on their website. We call these guest accounts. Sometimes you will see the option to log in to your PayPal account or pay as a guest. It sounds like you paid as a guest. This is why you are not seeing it on your PayPal account. Do you have the email you received when you bought the first pair of shoes? If so please give us a call so we can review the details for you. You can call us by clicking on the help/contact us link on your PayPal account.
I hope this helps,
Paula
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