@ms_35 wrote: Where is the policy change that allows PayPal to arbitrarily hold funds - including shipping which is not refundable anyway under my return policy - on some sales but not on others. I sold a laptop as broken for parts. It was delivered 3 days ago. There is no claim filed. I sold a working computer worth twice as much 2 days later and no hold occurred. This CANNOT be legal - especially when my accounts are 100% - never an issue from a buyer??? If this has happened to you, go to the Federal Trade Commission site (FTC.gov) and file a consumer complaint. the policy states: " Amendment to the PayPal User Agreement, Student Account Agreement, and Acceptable Use Policy Effective Date: Oct 14, 2009 Amendment to the PayPal User Agreement Beginning October 14, 2009 PayPal user agreement is being amended as follows: We are revising section 11.3 as follows: We are moving it. It will now be section 10.2. We are expanding this section to allow us to place a temporary hold on amounts subject to a claim filed by an eBay user, through the eBay resolution process, if your PayPal account is your eBay reimbursement method. The new language will read: “10.2 Temporary Holds for Disputed Transactions. If a buyer files a Claim, Chargeable or Reversal on a payment you received, PayPal will place a temporary hold on the funds in your Account to cover the amount of the liability. If you win the dispute or the transaction is eligible for PayPal seller protection, PayPal will lift the temporary hold. If you lose the dispute, PayPal will remove the funds from your Account. This process also applies to claims that a buyer files directly with eBay through the eBay resolution process if your PayPal Account is your reimbursement method for buyer claims.” RIP OFFS, BEWARE of PAYPAL, Do not use if you don't want to! They are Thieves!!!!
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