Hello @locaflower,
Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent balance you've received through a transaction. If there hasn't been a recent transaction funded by the PayPal balance, or the funds were not transferred out to your bank or card on your account, I would recommend reaching out to our Customer Support teams for assistance. They should be able to review your Activity with you to check your balance history.
Good luck with this and future transactions!
- Jon K
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