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since ‎Mar-28-2023
Country: United States
Type: Personal
LTPhotography
LTPhotography
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Re: 2022 Braintree 1099K help

by LTPhotography in Reporting
‎Mar-28-2023 10:59 AM
‎Mar-28-2023 10:59 AM
I do keep excellent books, but I spend thousands of dollars a year with them and expect them to return my emails or have customer service.  It looks like they are having massive problem s overseas, I am now using my hold time to switch to another company.  https://www.trustpilot.com/review/braintreepayments.com ... View more

2022 Braintree 1099K help

by LTPhotography in Reporting
‎Mar-28-2023 10:31 AM
‎Mar-28-2023 10:31 AM
Every year since 2014 my 1099k is in my dashboard except 2022. I have been emailing since 3/22/23 with no resolution and have been on hold for over 4 hours (and counting) today. I have well over 20k in sales but under 200 transactions per the IRS guidelines it sounds like they do not send to the IRS for 2022 .  I need to get my accountant this information today to make sure everything matches my bookkeeping, I can't hold him off any longer.  Is there an email to reach someone since they no longer have actual customer service numbers?  I called pay pal 4 hours ago and they said they would transfer me but I have been on hold for HOURS and need to find a resolution.  It's upsetting that after 9 years with Braintree I can't even get my email correctly responded to or someone on the phone.  ... View more
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