Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Mar-22-2023
Country: Japan
Type: Personal
yyrei125
yyrei125 Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
Ice Breaker
Active
The Return
View all
Latest Contributions by yyrei125
  • Topics yyrei125 has Participated In
  • Latest Contributions by yyrei125

Re: Customer support contact email

by yyrei125 Contributor in Transactions Archives
‎Mar-27-2023 01:53 AM
‎Mar-27-2023 01:53 AM
I've phoned them, but no one ever answered my call. I've contacted them in Facebook, and still waiting for reply till now.   I dont see anyone bothering about the answer me.... ... View more

Customer support contact email

by yyrei125 Contributor in Transactions Archives
‎Mar-25-2023 04:40 AM
‎Mar-25-2023 04:40 AM
May i know where is the contact form for customer support ? I received an email saying that my bank information is not correct, and my withdrawal has been denied and fees has been deducted from my account. And Paypal deleted my account information then.   My account has no problem when i registered. Now i cant see the details because Paypal deleted them, how am i going to confirm with my bank if i dunno what is wrong with the registration? When we link a bank account, it direct to the bank itself and the confirmation process was OK (it returns error if there is any login issue or wrong info, but it does not return error and successfully linked ! ) Now Paypal said that the information is wrong, and deducted fees from my account and deleted my account.   When i replied to the email, it says that the email add is not correct, and send me a notice asking me to send email through the support page, but support page has only this form and an AI Chat which is useless... (never received any respond)   How can i contact Paypal ?? Their customer support used to be very helpful but now it is terrible.......... Charged me for withdrawal failure fee and deleted my information , nothing to prove that the account information is wrong.   ... View more
Labels:
  • Labels:
  • Add or withdraw money
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!