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since ‎Mar-16-2023
Country: United States
Type: Business
fcea
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Stuck on loading screen when payment options shoul...

by fcea Contributor in NVP/SOAP APIs
‎Mar-16-2023 04:16 PM
‎Mar-16-2023 04:16 PM
Hi,   We have Paypal integrated with Memberpress and when attempting to checkout with Paypal sometimes I get a recaptcha challenge, followed by another one, followed by a loading screen.  It stays on the loading screen forever instead of showing me the available payment options. I have to refresh the page once, and rarely, a few times in order to get the payment options to load.  The URL I get stuck on is https://ipnpb.paypal.com/webapps/hermes?token=...&useraction=commit&wpsFlowRedirectToXorouterSkipHermesStartTime=...&mfid=...    This was working perfectly for 5 months when we set it up in August last year.  The first time I was told about this issue by a customer was January. The issue seems to be when the security challenge gets invoked and/or the login prompt.  If I am logged into Paypal beforehand and don't get a security challenge I see the payment options without problems.   This was the last message I saw below the loading animation.  It wouldn't proceed any further without a page refresh. "Welcome, ...! We recognize you on this device, so you can skip login. Manage this setting in your profile." ... View more
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