PayPal Community

I messaged PayPal with the information in my e-mail and received this reply:   "What happened was Spotify canceled this subscription that connected to your PayPal account that is why PayPal sent this notification that your subscription to Spotify has been canceled. Please contact Spotify for more information."   ...which doesn't help me at all because I didn't have a 3-month recurring Spotify subscription.  I have a Premium Duo plan that bills me monthly.   I'll try reaching out to Spotify next and see what they say.   UPDATE:   I received a response back from Spotify:   "Your account is fine! We sincerely apologize for wasting your time on this issue that has now arisen. We are currently investigating this issue and will be working on a fix soon."   I haven't seen any public/official response from PayPal or Spotify, but I'm definitely thinking there was a glitch or something in the background that triggered the sending of these e-mails to everyone. ... View more

Mine's worded a little differently, but I received one too:   "The billing agreement that allowed Spotify USA Inc to make the payment for your booking has been cancelled. Description:   3 month of recurring Spotify Premium    Manage your Billing Agreement by logging into your PayPal account and clicking the Billing Agreement link under your Profile. In your Profile, you can choose and edit your preferred funding source and cancel your Billing Agreement."   I checked my PayPal and Spotify accounts and all looks well. I'm assuming this is an error that was sent out to multiple users. ... View more