Ok here goes, I sent money to a friend through Facebook messenger to buy a vehicle from her, 2 payments for $500 and 1 for $100 totalling $1100.. all of which was takin from my PayPal balance (which is linked to my Facebook messenger account) and sent to her PayPal balance. I ended up finding a better deal for a car a few days later and asked for the money back. She then called PayPal and they walked her through how to issue a refund for all 3 payments, which she did, and even sent screenshots of her activity saying that all 3 payments were refunded back to Meta Pay (Facebook messengers payment company) which my name is attached to it. Well on MY PayPal those transactions don't say they were refunded they just say I've successfully sent them to her, and the same goes for the transaction history on both of our Facebook Pay activity pages. So neither of our Facebook pays activity say any of those 3 payments were ever refunded. The only thing that says the money was refunded is on HER PAYPAL . It's been almost a month now and still haven't recieved a penny. Facebook pay is an absolute nightmare trying to explain anything to them and PayPal says it's a meta pay problem ... I don't know what to do 😞
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