Unfortunately Fashion Nova say they cancelled the transaction on their end and that Pay pal is holding the funds not them. Paypal say Fashion Nova have not cancelled the transaction. So who should be responsible to assist. My take Pay pal. Please note the funds were in my paypal wallet thus no bank involved here. Ideally when i have paid for something and i have a problem with the Merchant, the bank helps to followup and recalls the funds. Why is Paypal not doing the same?
... View more