Hello. I bought 3 vinyl records through a website called Discogs. Unfortunately, these were not sent to me and I can't regain contact with the seller. I have tried before and after creating a PayPal account to file a dispute for a refund, but I have been unable to. I've tried calling, but all I get in response is that there was no account with that phone number, and when attempting to use the PayPal assistant, even after giving the transaction ID, I was told there were no transactions on the account. How do I fix this, and get the refund?
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