Hello @Krysten08,
Welcome! Thanks for joining the PayPal Community Forum. I'm sorry to hear there's a discrepancy between what was sent to PayPal and what was received. I'm unsure of any fees that other companies may charge to transfer funds to PayPal. If there were, it would not be set on PayPal's side. The only fees set for receiving money are the ones PayPal charges which can be found here: PayPal Fee Schedule.
I hope that helps!
- Jon K
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