I am travelling in Thailand and the moment, but I'm originally from Europe. Naturally, my European phone number is coupled to the account, however, this phone number is useless in Asia because I don't get any reception on it anywhere. When Paypal prompted me to do a text verification on that number, I was unable to do so obviously. Luckily, I was still able to log in to the app so I changed my primary phone number to the Thai number that I use here.
The reason I need browser paypal access and not just app paypal access is because online payments DO NOT forward you to the app - they just keep asking me to log in to my paypal on the browser.
Alas, for 2 days now I've tried to login to the browser, but it just keeps saying 'unable to verify it's you' where it would normally ask for the text verification.
One more thing: Incredible how poorly this is managed by paypal and that you are basically just **bleep**ed if you don't have access to your original phone number at all times. Contacting paypal has also been a hassle, I can't chat with them, can't mail them, can't even call them because it's some crazy local number that I have no way of calling from here. I keep reading on their page how amazing, widespread and fast paypal is, how about you get your **bleep** together and start helping people more effectively? Anyway that's my rant, please help me.
... View more