Hello @evealiwin,
Welcome to our community forum and thank you for your post!
I am happy to help you with your inquiry here. If there's any issue with the purchase, our purchase protection policy covers the payment and helps you to get refund if certain requirements are met. If you sent the payment as goods and services, you can report the issue towards the transaction in the resoluiton center of your PayPal account.
To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal at the bottom of any PayPal page.
I hope this information helps!
Bindu
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