I purchased PhotoRecovery software last year. I did so believing that it was a one-time purchase and only used it for about a week. When I paid for the software, there was no indication that an annual renewal would be charged for the package. I received no email, billing invoice, or receipt that indicated a renewal date or future charges. I retained all three emails I received on or about the purchase date and none have indicated any renewal fee whatsoever. Unfortunately, after filing a complaint with Pay Pal, they denied my case and refused to refund my money. You can't contact Fast Spring either by phone or email. None of their links or addresses work. I will resort to other legal actions, petty or not. This is not about the money but the principle. I don't appreciate getting ripped off. Especially if PayPal appears to be aiding and abetting.
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