The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central
If you want to report illegal content under the EU Digital Services Act, please do so here
If your answer is correct, then there is little use to the function of raising a query of 'not as described', as how else would you prove it other than with photos.
... View more
I received an item that wasn't as described. I raised a query, gave all the information and photos. The dispute was settled in favour of the seller. I can't find out why. I've tried the automated help and tried phoning, but not got anywhere.
... View more
