Hi, I issued a case about denial of a service paid for. I could not stay a night at the place I rented because of the owner's demands that I leave and harassing me. The owner changed the reason of the case to an item delivered (a service rendered) being different from described and escalated it to a claim. After which the case was re-classified by PayPal without me having a chance to appeal the change of reason. After that PayPal closed my case on the grounds that the item was materially similar to the seller's description. Which was not even my complaint to begin with. The case is about denial of service. I do not agree with the decision to deny my case on the grounds that the item was materially similar to the seller's description. The case needs to be reopened and classified correctly, so we can proceed with an actual complaint.
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