I called to cancel my PayPal account a couple of weeks ago. The customer service rep said he couldn't cancel the account because of something with Venmo and that I needed to call them. It sounded very shady as he was unable to give me any details. So I called Venmo. They said that there was no connection between my Venmo and PayPal accounts and that the PayPal rep was mistaken. Both accounts are in good standing. Was the guy just jerking me around or is there something else I need to do to get the account cancelled?
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