Hi @MammaThomps,
Thank you for your post!
I would advise getting in contact with our PayPal Credit team directly so they can look into this for you.
To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. I hope this helps, have a nice day!
Rebecca If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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