Hi All.
3 days ago I sent a payment to a friend. It is showing in her PayPal account yet she does not have access to it to transfer. I received a message from PayPal in message centre requesting that I send an email authorising that the funds be released. I have sent 4 emails authorising the release. I contacted a Customer Support Agent (Henri) who advised me that the funds had been released. They haven’t. My friend also contacted them and they told her that PayPal can not be used to send gifts. Their website clearly states that it can be. Why will they not release the funds and outright lie?
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